Transforming Businesses with AI-driven UX Leadership

Douglas Cuffman personal brand logo in purple and black with initials “DC” and name beneath.

Transforming Businesses with AI-driven UX Leadership

TIAA Unified Desktop

tiaa

TIAA RETIREMENT ANNUITIES UNIFIED DESKTOP

My Design Made It Simpler to Get the Job Done

Tools: Axure RP Pro, Adobe Creative Suite, Hotjar, SurveyMonkey Live Site: https://www.tiaa.org/public/

As a principal UX information architect at TIAA, I owned a portfolio of UX projects and lead the user experience effort in application development projects for the “Unified Desktop” project. I supported the internal audience by leading application design projects in content production, anti-fraud, telephony, and enrollment in the personal retirement space. The wireframes showcased here are dynamic, interactive UX prototypes built in Axure. They demonstrate the end state of the application and help team members understand project requirements through annotations and visual cues.